Terms and conditions

Terms governing use of 'the c-change trust' website and the making of donations to the company for the purposes of 'carbon acknowledgment and offsetting.'

The c-change trust, is a registered charity No.1113341 and company No. 5406649
Registered office (not for correspondence): Baker Tilley Accountants, 87 Guildhall Street, Bury St Edmunds, IP33 IPU.

Contact information: the c-change trust,38 Cobourg Road, Bristol.BS6 5HX.
Telephone: 0117 954 2474 (normal BT tariff)


what we offer:
When a donor makes a payment to acknowledge or 'offset CO₂ emissions', the c change trust will establish a network of projects and systems that will eventually reduce and/ or absorb a portion of those emissions as well as fund our other projects.
An immediate weight for weight 'elimination' of your CO₂ is not possible and is not what we guarantee, instead;
We will fund U.K. based sustainable forestry projects on the donor's behalf that will:
Create new native forests and community woodlands to help offset this CO₂. And provide green spaces for education.

We will make investments and partnerships in the U.K. with renewable energy projects and providers to:

Directly reduce CO₂ emissions otherwise produced by fossil fuel using renewable energy.
For renewable carbon sequestration purposes we also invest your money into Hemp planting in the UK in place of forestry. Hemp more efficiently sequesters atmospheric CO₂ into 'biomass'. This in turn will be made into either biomass for burning in power stations, insulation, animal bedding or building blocks for the Zero carbon homes of the future.
For our education spending we will invest donations into British schools and community groups to create:
A 3 pronged approach to 'carbon busting' education projects for young people.
Any long-term reduction of CO₂ must ultimately rely on education.

we are not:
Selling trees to you, nor do you own the trees or the hemp that we plant for you, or the land on which any of trees or hemp are planted, though you are free to visit any woodlands we do plant and enjoy the new environment.
We do not make you carbon neutral.
Through the full provision of our charitable objectives, your 'carbon emissions acknowledgement' should go even further in terms of useful and engaging benefit to society and our shared goal of long term carbon reductions than through the simple buying of a carbon credit.

You as the 'donor' do not receive a tradable commodity title to any 'emissions reductions' achieved by any of the c-change trust's emission reduction projects.
the c-change trust planted trees or hemp products may not be used for the purposes of selling 'carbon credits'.
You are making a no-strings donation on the understanding that by donating to the c-change trust you are helping to build community woodlands and green spaces for public benefit in the U.K.
Our primary goal is to support long term reductions of CO₂ emissions

donations:
We arrive at your recommended donation based upon a measurement of your 'carbon footprint.'
The figures we use for this purpose are worked out using the industry standard benchmark CO₂ emissions framework calculations described by DEFRA.
The c-change trust takes no responsibility for any errors and omissions made by donors when entering their data into the c-change trust web calculators. See "Refunds", below, for details of our erroneous donation returns policy.

what you will receive:
As a donor, you will receive an acknowledgement/ certificate by e-mail confirming that your donation has been banked and that the trees or portions thereof which you pledged towards the offset of your carbon emissions will be delivered on your behalf as described above.
Any trees or hemp used to acknowledge your donation will be planted as soon as possible weather and season allowing and in any case within 2 years of your donation being received. Hemp is grown annually.
You will also be sent a pdf along with your receipt containing information and links to our selected partner organisations - they can help you reduce your emissions further.

admin:
We estimate that less than 25% of the c-change trust's income will be required to cover such essential costs as admin, resource and equipment purchases – Individuals may add gift aid your donation (tick the gift aid box) we can obtain an additional 28% from the government, thereby allowing 100% of your own donation to be applied directly to our objectives.

refund, replacement or cancellation:
refunds:
Donors may claim a refund on their donation within 24 hours of making it. Contact admin@thec-changetrust.org with REFUND in the message box. There is a £5 admin charge on refunds EXCEPT where the value of the donation is less than £10, in that case it will be £2.

replacement:
If you do not receive your detailed offset certificate with your unique order number by e-mail you can ask us to issue you another one. Send an e-mail to admin@thec-changetrust.org with NO CERT in the message box, time and date of purchase in the message body. The c-change trust is not financially liable for any undelivered certificates.

cancellation:
You may cancel your donation of a cheque/card payment to us at any time prior to payment being transferred from your bank or credit card account to the trust. There may be a charge from your own bank for doing this.
currency:
Your donation payments will be taken in pounds sterling. International donations will be converted to a sterling value at the exchange rate of the day.

copyright:
This website and all of its contents have been produced by and are the copyrighted property of the c-change trust. The c-change trust logo and its 'corporate identifiers' remain the artistic property of the c-change trust and may only be used under licence.

emissions calculations:
The c-change trust takes its best endeavors to base its emissions calculations on the most up to date emissions factors published by reputable sources.
http://www.defra.gov.uk

These emissions factors can and do change over time. If new information is published, the c-change trust will not acquire any responsibility to alter its emissions reductions liability for calculations that it has done in the past.

verification:
Each of the c-change trust projects will have its projects monitored for quality by a qualified third party. The Edinburgh Centre for Carbon Management can issue a carbon verification (VER's) for every tonne of CO₂ we store, either with hemp, forestry or renewable projects.

data protection:
The c-change trust is committed to retaining the confidentiality of its customers and will not pass personal data on to any third party. However, where we have websites that are co-branded with a partner organisation we may in some circumstances be required to share information on the identity of parties making a purchase with these partner organisations.

disclaimer:
The issuing of a certificate to you by the c-change trust is only to acknowledge the value of your donation. The certificate does not place any liability upon the c-change trust and does not constitute or imply a contract. Nothing contained in this document affects your statutory rights.